Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry.
If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this workshop will help. This one-day workshop is designed as an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment.
You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
To start the day, we will discuss some key background material, including principles of adult learning and what the word “trainer” means.
Next, participants will learn how to create a professional image.
During this session, participants will explore what being genuine means.
Participants will explore the differences between passive, aggressive, manipulative, and assertive behavior. They will also consider why assertive behavior is important for a trainer.
This session will focus on open questions, closed questions, and probing. Participants will also have an opportunity to practice these skills in an exercise.
Participants will identify their listening strengths and weaknesses through a quick quiz. We will also discuss some ways that participants can improve their listening skills.
During this session, we will look at ways to build rapport and how to use facilitative training. Participants will then evaluate themselves to see what skills they need to build in these areas.
Next, we will look at some potential problem situations and ways to defuse them before they start.
We will ask participants to complete a checklist of what attributes they feel makes a good trainer. This will also help participants identify areas for further training.
To wrap up the learning points, participants will discuss a checklist of do’s and don’ts.
At the end of the day, students will have an opportunity to ask questions, complete an action plan, and talk with the trainer.